BetCity review 2026: 100% up to €250, free bets and the 2025 fines
Background
BetCity is a Dutch-born brand that was among the first licence holders when the market opened in 2021. Entain, the British group behind bwin, later took it over.
Sport is the focus, with casino and live casino alongside.
📊 Scores by category
| Promotions | 8.6/10 | |
| Cashing out | 8.8/10 | |
| Game library | 8.6/10 | |
| App | 8.8/10 | |
| Duty of care | 8.0/10 | |
| Service | 8.6/10 |
✔ Plus points
- Licence renewed to 2031
- Choice of cash or spins
- Strong sportsbook
✘ Drawbacks
- Fined in 2025
- 20x playthrough
- Casino secondary to sport
Licence and duty of care
The licence is held by Betent B.V. In September 2026 BetCity received a follow-up licence to 2031, with what the regulator called a few extra points of attention.
In October 2025 the Kansspelautoriteit fined BetCity €3 million over anti-money-laundering failings and €2.65 million for breaching its duty of care, a sign of how firmly the rules are enforced.
The deal worked out
For casino and live casino, new players aged 24+ get 100% on the first deposit up to €250, at 20x playthrough. A spins alternative pays free spins per €5 deposited. Minimum deposit €10.
A €100 bonus at 20x needs €2,000 of stakes, with an expected loss of €80 at 96%. Sport has five €10 free bets.
Games on offer
A tidy range of slots and live casino, with a broad sportsbook as the main event.
The slot range is solid rather than vast, live casino covers the usual roulette and blackjack tables, and the sportsbook is strong on Dutch football and popular markets such as scorers and cards.
Deposits and withdrawals
Payment options: iDEAL, Visa, Mastercard, Paysafecard. Withdrawals are typically processed within < 24h.
Withdrawals go by bank transfer to your own account. For larger sums BetCity may ask for proof of source of funds, a direct result of tighter money-laundering checks after the fine.
App and service
A sport-first app; support in Dutch.
The app has a dedicated limits screen; set your own cap below the statutory maximum there.
Best suited to
Sports bettors who also play casino and prefer a Dutch brand.
Less suited to anyone looking purely for a casino with the widest game range.
Final word
Mainly a sports brand with a decent casino. The 2025 fines are a reason to set your own account limits carefully.
❓ Common questions
Entain; the licence holder is Betent B.V.
In October 2025, for anti-money-laundering and duty-of-care failings, €5.65 million in total.
100% up to €250 at 20x.
Yes, with a follow-up licence to 2031.